Preorder & Shipping Information

Please read carefully before you proceed order:

It is preorder item from Australia, close order for Batch 22.0 is on 30 April and eta is on mid June 2020. Any order after 20 January 2019 will be considered as Batch 23.0 (eta July). A full payment will be taken for your pre-order purchase and we will ship your item as soon as we receive it. Once shipped, we will email you the tracking information.

If purchasing both pre-order and in stock items together, the in stock items will be authorized and billed separately.

Please be informed that the arrival of the item(s) is subject to shipping process & custom clearance. Any dates quoted for delivery of the item(s) are approximate only, and the time of delivery is not of the essence. All fragile items are advisable to self collect. IMPORTANT: If you opt to self collect the item, kindly ignore the shipping fees, just pay the total amount of the item but please do let us know via email []. ALL FRAGILE ITEM ARE ENCOURAGE TO SELF COLLECT OR HOME DELIVERY.

Please take note that, all damage claims must be made within 3 days upon receiving the goods, any damage / impairment of the item in 3 days after receiving the items is under purchaser’s risk & liability. You may opt self collect during check out and we will provide you location via email - venue at Gombak, Kuala Lumpur. Email us at if you have any other inquiries.

Thank you!

Sarang Design Studio Team